Monitoring - Access to Monday.com is currently limited due to a billing issue. We are actively working to resolve this and restore full access as quickly as possible. We will provide updates as more information becomes available.
Dec 26, 2025 - 21:11 PST
www.cityofpleasantonca.gov Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Systems Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Web Page Operational
90 days ago
100.0 % uptime
Today
Utility Billing Payment Portal Operational
90 days ago
100.0 % uptime
Today
Pleasanton Recreation (CivicRec) Operational
90 days ago
100.0 % uptime
Today
Public Meetings - Agenda and LiveStream (CivicClerk) Operational
90 days ago
100.0 % uptime
Today
Laserfiche - Public Records Search Operational
90 days ago
100.0 % uptime
Today
Internet Service Operational
90 days ago
100.0 % uptime
Today
GovQA Public Records Request Operational
90 days ago
100.0 % uptime
Today
City Council Video and Audio Streaming Operational
90 days ago
100.0 % uptime
Today
www.inpleasanton.com Operational
90 days ago
100.0 % uptime
Today
www.firehousearts.org Operational
90 days ago
100.0 % uptime
Today
www.pleasantonpermits.com Operational
90 days ago
100.0 % uptime
Today
Land Management / Permitting System Operational
90 days ago
100.0 % uptime
Today
Voice Permit System Operational
90 days ago
100.0 % uptime
Today
Pleasanton Police: Crime & Activity Map (RIMS) Operational
90 days ago
100.0 % uptime
Today
E-Mail Communications Operational
90 days ago
100.0 % uptime
Today
Telephone and VoiceMail Operational
90 days ago
100.0 % uptime
Today
Online Business License Renewal Operational
90 days ago
100.0 % uptime
Today
GIS City Viewer Operational
90 days ago
100.0 % uptime
Today
Local and Wide Area Network Operational
90 days ago
100.0 % uptime
Today
CityShare - SharePoint System Operational
90 days ago
100.0 % uptime
Today
FileTrail Operational
90 days ago
100.0 % uptime
Today
Tyler Munis - Selfservice Portal Operational
90 days ago
100.0 % uptime
Today
Tyler Munis - Financial/HRMS System Operational
90 days ago
100.0 % uptime
Today
Help Center - Helpdesk System Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Cashiering System - BridgePay Operational
90 days ago
100.0 % uptime
Today
File & Data Server Operational
90 days ago
100.0 % uptime
Today
SharePoint Online (Progress Intranet) Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Global Protect (remote access) Operational
90 days ago
100.0 % uptime
Today
OpenText - XMEDIUS Fax Services Operational
90 days ago
100.0 % uptime
Today
E-FORMS Platform (Jotform) Operational
90 days ago
100.0 % uptime
Today
Veoci Operational
90 days ago
100.0 % uptime
Today
Telestaff Operational
90 days ago
100.0 % uptime
Today
Splashtop Remote Desktop Operational
90 days ago
100.0 % uptime
Today
DigEplan Operational
90 days ago
100.0 % uptime
Today
Utility Billing IVR Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud Operational
90 days ago
100.0 % uptime
Today
DocuSign Operational
90 days ago
100.0 % uptime
Today
Dog License System Operational
90 days ago
100.0 % uptime
Today
IT Servers Operational
90 days ago
100.0 % uptime
Today
Grammarly Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Monday.com Partial Outage
90 days ago
74.65 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
www.cityofpleasantonca.gov - Uptime
Fetching
Library Systems - Uptime
Fetching
Utility Billing Payment Portal - Uptime
Fetching
Pleasanton Recreation (CivcRec)
Fetching
firehousearts.org
Fetching
Pleasanton Online Permit System - Uptime
Fetching
Tyler Munis - Selfservice Portal
Fetching
Laserfiche - Public Records Search - Uptime
Fetching
Internet Connectivity
Fetching
CivicClerk - Public Meetings: Agenda, Livestream
Fetching
Dec 31, 2025

No incidents reported today.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

Unresolved incident: Monday.com Service Access Restricted (Billing Issue).

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Completed - The scheduled maintenance has been completed.
Dec 19, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 21:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 09:27 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 09:24 PST
Scheduled - **Due to the holiday next week, scheduled maintenance has been shifted to 12/18.**

We will be performing scheduled maintenance on our hosted solutions environment. During this maintenance window there may be brief interruptions as the updates are applied.

Phases:

Phase 1
Time: 9:00 PM – 12:00 AM (ET)
Impact: Hosted Solutions Maintenance

Phase 2
Time: 12:01 AM – 3:00 AM (ET)
Impact: Relay Portal Maintenance

Dec 18, 21:00 PST
Dec 18, 2025
Dec 17, 2025

No incidents reported.