All Systems Operational

Uptime over the past 90 days. View historical uptime.
www.cityofpleasantonca.gov Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Systems Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Web Page Operational
90 days ago
100.0 % uptime
Today
Utility Billing Payment Portal Operational
90 days ago
100.0 % uptime
Today
Pleasanton Recreation (CivicRec) Operational
90 days ago
100.0 % uptime
Today
Public Meetings - Agenda and LiveStream (CivicClerk) Operational
90 days ago
100.0 % uptime
Today
Laserfiche - Public Records Search Operational
90 days ago
100.0 % uptime
Today
Internet Service Operational
90 days ago
99.98 % uptime
Today
GovQA Public Records Request Operational
90 days ago
100.0 % uptime
Today
City Council Video and Audio Streaming Operational
90 days ago
100.0 % uptime
Today
www.inpleasanton.com Operational
90 days ago
100.0 % uptime
Today
www.firehousearts.org Operational
90 days ago
100.0 % uptime
Today
www.pleasantonpermits.com Operational
90 days ago
100.0 % uptime
Today
Land Management / Permitting System Operational
90 days ago
100.0 % uptime
Today
Voice Permit System Operational
90 days ago
100.0 % uptime
Today
Pleasanton Police: Crime & Activity Map (RIMS) Operational
90 days ago
100.0 % uptime
Today
E-Mail Communications Operational
90 days ago
100.0 % uptime
Today
Telephone and VoiceMail Operational
90 days ago
99.98 % uptime
Today
Online Business License Renewal Operational
90 days ago
99.99 % uptime
Today
GIS City Viewer Operational
90 days ago
100.0 % uptime
Today
Local and Wide Area Network Operational
90 days ago
99.98 % uptime
Today
CityShare - SharePoint System Operational
90 days ago
100.0 % uptime
Today
FileTrail Operational
90 days ago
100.0 % uptime
Today
Tyler Munis - Selfservice Portal Operational
90 days ago
99.93 % uptime
Today
Tyler Munis - Financial/HRMS System Operational
90 days ago
99.93 % uptime
Today
Help Center - Helpdesk System Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Cashiering System - BridgePay Operational
90 days ago
100.0 % uptime
Today
File & Data Server Operational
90 days ago
100.0 % uptime
Today
SharePoint Online (Progress Intranet) Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Global Protect (remote access) Operational
90 days ago
100.0 % uptime
Today
OpenText - XMEDIUS Fax Services Operational
90 days ago
100.0 % uptime
Today
E-FORMS Platform (Jotform) Operational
90 days ago
100.0 % uptime
Today
Veoci Operational
90 days ago
100.0 % uptime
Today
Telestaff Operational
90 days ago
100.0 % uptime
Today
Splashtop Remote Desktop Operational
90 days ago
100.0 % uptime
Today
DigEplan Operational
90 days ago
100.0 % uptime
Today
Utility Billing IVR Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud Operational
90 days ago
100.0 % uptime
Today
DocuSign Operational
90 days ago
100.0 % uptime
Today
Dog License System Operational
90 days ago
100.0 % uptime
Today
IT Servers Operational
90 days ago
99.98 % uptime
Today
Grammarly Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Monday.com Operational
90 days ago
90.49 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 6, 2026

No incidents reported today.

Feb 5, 2026
Grammarly Outage Detected
Resolved - this grammarly matter is related to the admin portal
Feb 5, 07:17 PST
Investigating - We are currently investigating an issue affecting Grammarly services.
Feb 4, 17:57 PST
Feb 4, 2026
LPFD Mitel server migration on 2/4/26 @ 10pm PST
Completed - The scheduled maintenance has been completed.
Feb 4, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 22:00 PST
Scheduled - IT will be migrating the Fire Mitel server at LPFD to new hardware starting at 10pm PST on 02/04/26. The server will experience about 10-15 minutes of downtime with the entire migration taking about 30-45 minutes to complete. During the migration access to LPFD voicemails may be unavailable for about 1 hour. If you have any questions or concerns, please contact the Pleasanton IT department at itrequest@cityofpleasantonca.gov or 925-931-5083.
Feb 4, 14:34 PST
Feb 3, 2026
Grammarly Outage Detected
Resolved - From Grammarly | Investigating – Some users are currently unable to log in to Grammarly using Facebook as a sign‑in method.
​

Note: The City of Pleasanton does not use Facebook as an identity or login method for Grammarly, and this incident is not impacting City operations at this time.
Feb 3, 16:31 PST
Investigating - We are currently investigating an issue affecting Grammarly services.
Feb 2, 19:00 PST
Feb 2, 2026
Feb 1, 2026
Grammarly Outage Detected
Resolved - Some Grammarly users may be unable to log in
Resolved - This incident has been resolved.
Feb 1, 12:37 PST
Investigating - We are currently investigating an issue affecting Grammarly services.
Jan 30, 12:26 PST
Jan 31, 2026
LPFD fire-share server migration on 01/30/26 @ 10pm PST
Completed - The scheduled maintenance has been completed.
Jan 31, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 22:00 PST
Scheduled - IT will be migrating the Fire-shared server at LPFD to new hardware starting at 10pm PST on 01/30/26. . The server will experience about 10-15 minutes of downtime with the entire migration taking about 2 hours to complete. We ask that LPFD users save any active documents accessed on fire-shared by 9pm PST on Friday 01/30/26 to avoid an data loss on active documents. If you have any questions or concerns, please contact the Pleasanton IT department at itrequest@cityofpleasantonca.gov or 925-931-5083.
Jan 29, 16:17 PST
Jan 30, 2026
Jan 29, 2026
Grammarly Outage Detected
Resolved - This incident has been resolved.
Jan 29, 18:23 PST
Investigating - We are currently investigating an issue affecting Grammarly services.
Jan 22, 14:03 PST
Business License - Progressive software
Resolved - The issue affecting PSI software has been resolved by IT. Users should now be able to access the system normally.
Jan 29, 16:11 PST
Investigating - Our IT team is currently investigating an issue affecting PSI software, both internal access as well as Online renewal access. We will share updates as they become available.
Jan 29, 16:05 PST
Jan 28, 2026
LPFD server migration on 01/28/26 @ 10pm PST
Completed - The scheduled maintenance has been completed.
Jan 28, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 22:00 PST
Scheduled - IT will be migrating the following LPFD servers to new hardware starting at 10pm PST on 01/28/26. Fire-RMS and fire-fpb-2023. Each server will experience about 10-15 minutes of downtime with the entire migration taking about 90 minutes to complete. If you have any questions or concerns, please contact the Pleasanton IT department at itrequest@cityofpleasantonca.gov or 925-931-5083.
Jan 28, 10:58 PST
Jan 27, 2026
LPFD server migration on 01/27/26 @ 10pm PST
Completed - The scheduled maintenance has been completed.
Jan 27, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 22:00 PST
Scheduled - IT will be migrating the following LPFD servers to new hardware starting at 10pm PST on 01/27/26. Fire-rescuenet, fire-sql01, fire-ts-sandbox. Each server will experience about 10-15 minutes of downtime with the entire migration taking about 90 minutes to complete. If you have any questions or concerns, please contact the Pleasanton IT department at itrequest@cityofpleasantonca.gov or 925-931-5083.
Jan 26, 16:16 PST
Jan 26, 2026
LPFD server migration on 01/26/26 @ 10pm PST
Completed - The scheduled maintenance has been completed.
Jan 26, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 22:00 PST
Scheduled - IT will be migrating the following LPFD servers to new hardware starting at 10pm PST on 01/26/26. Fire-app, Fire-fpb, Fire-intra, Fire-mapping, Fire-print-server. Each server will experience about 10-15 minutes of downtime with the entire migration taking about 90 minutes to complete. If you have any questions or concerns, please contact the Pleasanton IT department at itrequest@cityofpleasantonca.gov or 925-931-5083.
Jan 26, 15:23 PST
Jan 25, 2026

No incidents reported.

Jan 24, 2026
Tyler Munis Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 24, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 PST
Scheduled - Tyler Munis will undergo scheduled maintenance from 6:00 AM to 7:00 AM on Saturday, 1/24/2026. The following services may experience a 10-to-20-minute interruption during this maintenance window: Self-Service (ESS), Tyler Munis, and some cashiering systems.
Jan 23, 11:21 PST
Jan 23, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage