All Systems Operational
Uptime over the past 90 days. View historical uptime.
www.cityofpleasantonca.gov ? Operational
90 days ago
99.98 % uptime
Today
Pleasanton Library Systems ? Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Web Page ? Operational
90 days ago
99.98 % uptime
Today
Utility Billing Payment Portal Operational
90 days ago
99.98 % uptime
Today
Pleasanton Recreation (CivicRec) ? Operational
90 days ago
100.0 % uptime
Today
Public Meetings - Agenda and LiveStream (CivicClerk) Operational
90 days ago
100.0 % uptime
Today
Laserfiche - Public Records Search ? Operational
90 days ago
100.0 % uptime
Today
Internet Service ? Operational
90 days ago
100.0 % uptime
Today
GovQA Public Records Request Operational
90 days ago
100.0 % uptime
Today
City Council Video and Audio Streaming ? Operational
90 days ago
100.0 % uptime
Today
www.inpleasanton.com ? Operational
90 days ago
100.0 % uptime
Today
www.firehousearts.org ? Operational
90 days ago
100.0 % uptime
Today
www.pleasantonpermits.com Operational
90 days ago
99.98 % uptime
Today
Land Management / Permitting System ? Operational
90 days ago
100.0 % uptime
Today
Voice Permit System ? Operational
90 days ago
100.0 % uptime
Today
www.trivalleyjobs.com Operational
90 days ago
100.0 % uptime
Today
E-Mail Communications ? Operational
90 days ago
100.0 % uptime
Today
Telephone and VoiceMail ? Operational
90 days ago
100.0 % uptime
Today
Online Business License Renewal Operational
90 days ago
100.0 % uptime
Today
Police Online Reporting System Operational
90 days ago
100.0 % uptime
Today
GIS City Viewer ? Operational
90 days ago
100.0 % uptime
Today
Local and Wide Area Network ? Operational
90 days ago
100.0 % uptime
Today
CityShare - SharePoint System ? Operational
90 days ago
100.0 % uptime
Today
FileTrail ? Operational
90 days ago
100.0 % uptime
Today
Tyler Munis - Selfservice Portal Operational
90 days ago
99.99 % uptime
Today
Tyler Munis - Financial/HRMS System ? Operational
90 days ago
99.99 % uptime
Today
Help Center - Helpdesk System Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
Cashiering System - BridgePay ? Operational
90 days ago
100.0 % uptime
Today
File & Data Server Operational
90 days ago
100.0 % uptime
Today
Fileshare (Accellion Kiteworks) ? Operational
90 days ago
98.52 % uptime
Today
SharePoint Online (Progress Intranet) Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Global Protect (remote access) Operational
90 days ago
100.0 % uptime
Today
OpenText - XMEDIUS Fax Services Operational
90 days ago
100.0 % uptime
Today
SeamlessDocs E-Form System ? Operational
90 days ago
100.0 % uptime
Today
Veoci ? Operational
90 days ago
100.0 % uptime
Today
Telestaff ? Operational
90 days ago
100.0 % uptime
Today
Splashtop Remote Desktop Operational
90 days ago
100.0 % uptime
Today
DigEplan ? Operational
90 days ago
100.0 % uptime
Today
Utility Billing IVR ? Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud ? Operational
90 days ago
100.0 % uptime
Today
DocuSign ? Operational
90 days ago
100.0 % uptime
Today
Dog License System ? Operational
90 days ago
100.0 % uptime
Today
IT Servers Operational
90 days ago
99.95 % uptime
Today
Grammarly ? Operational
90 days ago
99.76 % uptime
Today
Grammarly Operational
90 days ago
99.55 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
www.cityofpleasantonca.gov - Uptime
Fetching
Library Systems - Uptime
Fetching
Utility Billing Payment Portal - Uptime
Fetching
Pleasanton Recreation (CivcRec)
Fetching
firehousearts.org
Fetching
Pleasanton Online Permit System - Uptime
Fetching
inpleasanton.com
Fetching
Tyler Munis - Selfservice Portal
Fetching
Laserfiche - Public Records Search - Uptime
Fetching
Internet Connectivity
Fetching
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Email System Maintenance
Completed - The scheduled maintenance has been completed.
Nov 15, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 17:00 PST
Scheduled - On November 15, 2024, from 5:00 PM to 6:00 PM, we’ll be making updates to our Email system. While we do not anticipate any interruptions, we’re posting this notice in case staff experience any unexpected issues. If you encounter any problems, please submit a ticket to the IT. Thank you.
Nov 15, 12:17 PST
Nov 14, 2024

No incidents reported.

Nov 13, 2024
AD System Maintenance
Completed - The scheduled maintenance has been completed. Thank you.
Nov 13, 17:35 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 17:00 PST
Scheduled - On November 13, 2024, from 5:00 PM to 7:00 PM, we’ll be making updates to our AD/Email system. While we do not anticipate any interruptions, we’re posting this notice in case staff experience any unexpected issues. If you encounter any problems, please submit a ticket to the IT. Thank you.
Nov 12, 17:45 PST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Grammarly is experiencing a service interruption
Resolved - From Grammarly:

Incident status: Monitoring

Our team has implemented a fix and is currently monitoring the results. Some affected services have already recovered.

Time posted

Nov 8, 11:58 PST

Components affected


Grammarly for Windows

Grammarly for Mac

Grammarly Editor

Grammarly's Browser Extension

Grammarly for Android
Nov 8, 12:19 PST
Investigating - Grammarly is reporting an incident which is causing a service interruption to their services:

We’re experiencing some service interruptions at the moment. Some users may have trouble logging in, editing their documents, or accessing their account settings. Other users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.

Time posted

Nov 8, 08:27 PST

Components affected


Grammarly Editor

Login

Writing Suggestions

Account Management
Nov 8, 10:56 PST
Nov 7, 2024

No incidents reported.

Nov 6, 2024
An issue has been identified in DigEplan (online plan submittals)
Resolved - This incident has been resolved.
Nov 6, 13:26 PST
Investigating - Our online plan submittal service is reporting the following:

New incident: Investigating

We are aware that there is a performance issue in DigEplan USW - Our engineers are looking into this issue.

Time posted

Nov 6, 19:25 UTC

Components affected


DigEplan USA
Nov 6, 11:31 PST
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