In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 02, 2025 - 06:00 PDT
Sep 02, 2025 - 06:00 PDT
Scheduled - GIS enterprise system will be undergoing software maintenance and upgrade on Monday Sept 2nd. The anticipated down time will be approx. 8-10 hours. During this period, GISViewer will remain available for access with some interruptions. ArcGIS Enterprise/Portal site will be unavailable during this period. Thank you for your understanding.
Enterprise FieldMaps app users will be affected.
Sep 2, 2025 06:00-18:00 PDT
Enterprise FieldMaps app users will be affected.
Sep 2, 2025 06:00-18:00 PDT
Update - SSO remains unavailable for web users - please submit a ticket to web support if editing is needed. Thank you.
Sep 02, 2025 - 05:53 PDT
Sep 02, 2025 - 05:53 PDT
Identified - The issue has been identified, and we are working on applying a patch. In the meantime, we have a workaround for web editor to edit web page, please submit a ticket to web support. Thank you.
Aug 28, 2025 - 12:46 PDT
Aug 28, 2025 - 12:46 PDT
Investigating - We have been informed that web editors cannot login to make edits. We are currently investigating the cause. The web site is functioning as normal
Aug 28, 2025 - 08:35 PDT
Aug 28, 2025 - 08:35 PDT
Monitoring - A server restart has been completed, and file sharing services are operating normally. We will continue to monitor the server for any issues.
Aug 28, 2025 - 14:14 PDT
Aug 28, 2025 - 14:14 PDT
Investigating - Some users have reported issues accessing our Pleasdata server (U: X: and Y:). We are currently investigating the problem.
Aug 28, 2025 - 12:03 PDT
Aug 28, 2025 - 12:03 PDT
www.cityofpleasantonca.gov
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Under Maintenance
Pleasanton Library Systems
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Operational
Pleasanton Library Web Page
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Operational
Utility Billing Payment Portal
Operational
Pleasanton Recreation (CivicRec)
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Operational
Public Meetings - Agenda and LiveStream (CivicClerk)
Operational
Laserfiche - Public Records Search
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Operational
Internet Service
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Operational
GovQA Public Records Request
Operational
City Council Video and Audio Streaming
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Operational
www.inpleasanton.com
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Operational
www.firehousearts.org
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Operational
www.pleasantonpermits.com
Operational
Land Management / Permitting System
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Operational
Voice Permit System
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Operational
Pleasanton Police: Crime & Activity Map (RIMS)
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Operational
E-Mail Communications
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Operational
Telephone and VoiceMail
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Operational
Online Business License Renewal
Operational
GIS City Viewer
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Under Maintenance
Local and Wide Area Network
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Operational
CityShare - SharePoint System
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Operational
FileTrail
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Operational
Tyler Munis - Selfservice Portal
Operational
Tyler Munis - Financial/HRMS System
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Operational
Help Center - Helpdesk System
Operational
Microsoft Teams
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Operational
Cashiering System - BridgePay
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Operational
File & Data Server
Operational
SharePoint Online (Progress Intranet)
Operational
Zoom Telephone Services
Operational
Zoom Zoom Meetings
Operational
Zoom Zoom Video Webinars
Operational
Global Protect (remote access)
Operational
OpenText - XMEDIUS Fax Services
Operational
E-FORMS Platform (Jotform)
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Operational
Veoci
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Operational
Telestaff
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Operational
Splashtop Remote Desktop
Operational
DigEplan
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Operational
Utility Billing IVR
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Operational
Adobe Creative Cloud
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Operational
DocuSign
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Operational
Dog License System
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Operational
IT Servers
Operational
Grammarly
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Operational
Microsoft 365
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.