Monitoring - Thank you for your patience. All Tyler Munis-related services have been restored. (Hub, Munis, Cashiering, Centrals, workflows, TCM)
We will monitor the services for a bit before marking this resolved.
Apr 18, 2025 - 12:15 PDT
We will monitor the services for a bit before marking this resolved.
Apr 18, 2025 - 12:15 PDT
Update - We are aware that Tyler Munis, which had previously been restored, is currently experiencing issues again. Affected services include Employee Self Service (ESS), Munis Centrals, Tyler Cashiering, and Tyler Hub notifications. Our team is actively working with the vendor to investigate and resolve the issue as quickly as possible. We will provide further updates as they become available — thank you for your continued patience.
Apr 18, 2025 - 09:09 PDT
Apr 18, 2025 - 09:09 PDT
Update - Munis Centrals are back up as well as Cashiering and Tyler Hub. Support is still working on the ESS issue.
Thank you for your continued patience as we work towards a resolution.
Apr 17, 2025 - 14:32 PDT
Thank you for your continued patience as we work towards a resolution.
Apr 17, 2025 - 14:32 PDT
Update - We are continuing to work on a fix for this issue.
Apr 17, 2025 - 13:12 PDT
Apr 17, 2025 - 13:12 PDT
Identified - Tyler Munis is currently down, affecting access to Employee Self Service (ESS), Munis Centrals, Tyler Cashiering, and Tyler Hub notifications. Our team is actively working to identify and resolve the issue. We will provide updates as more information becomes available and services are restored. Thank you for your patience and understanding.
Apr 17, 2025 - 12:57 PDT
Apr 17, 2025 - 12:57 PDT
www.cityofpleasantonca.gov
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