Selectron Scheduled Maintenance 11/20/25

Scheduled Maintenance Report for City of Pleasanton Systems

Completed

The scheduled maintenance has been completed.
Posted Nov 21, 2025 - 01:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2025 - 21:00 PST

Scheduled

Selectron will be performing scheduled maintenance on their hosted solutions environment. During the maintenance window, phone and internet services, as well as access to the Relay Portal and Command Center, will be interrupted intermittently while updates to our environment are applied.

Phases:

Phase 1
Time: 9:00 PM – 12:00 AM (ET)
Impact: Hosted Solutions Maintenance

Phase 2
Time: 12:01 AM – 3:00 AM (ET)
Impact: Relay Portal Maintenance
Posted Nov 18, 2025 - 08:57 PST
This scheduled maintenance affected: Utility Billing IVR.
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