All Systems Operational
Uptime over the past 90 days. View historical uptime.
www.cityofpleasantonca.gov ? Operational
90 days ago
99.47 % uptime
Today
Pleasanton Library Systems ? Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Web Page ? Operational
90 days ago
99.47 % uptime
Today
Utility Billing Payment Portal Operational
90 days ago
99.47 % uptime
Today
Pleasanton Recreation (CivicRec) ? Operational
90 days ago
100.0 % uptime
Today
Public Meetings - Agenda and LiveStream (CivicClerk) Operational
90 days ago
99.47 % uptime
Today
Laserfiche - Public Records Search ? Operational
90 days ago
99.47 % uptime
Today
Internet Service ? Operational
90 days ago
100.0 % uptime
Today
GovQA Public Records Request Operational
90 days ago
99.47 % uptime
Today
City Council Video and Audio Streaming ? Operational
90 days ago
100.0 % uptime
Today
www.inpleasanton.com ? Operational
90 days ago
100.0 % uptime
Today
www.firehousearts.org ? Operational
90 days ago
100.0 % uptime
Today
www.pleasantonpermits.com Operational
90 days ago
99.47 % uptime
Today
Land Management / Permitting System ? Operational
90 days ago
99.47 % uptime
Today
Voice Permit System ? Operational
90 days ago
100.0 % uptime
Today
www.trivalleyjobs.com Operational
90 days ago
100.0 % uptime
Today
E-Mail Communications ? Operational
90 days ago
100.0 % uptime
Today
Telephone and VoiceMail ? Operational
90 days ago
100.0 % uptime
Today
Online Business License Renewal Operational
90 days ago
100.0 % uptime
Today
Police Online Reporting System Operational
90 days ago
100.0 % uptime
Today
GIS City Viewer ? Operational
90 days ago
100.0 % uptime
Today
Local and Wide Area Network ? Operational
90 days ago
99.95 % uptime
Today
CityShare - SharePoint System ? Operational
90 days ago
100.0 % uptime
Today
FileTrail ? Operational
90 days ago
100.0 % uptime
Today
Tyler Munis - Selfservice Portal Operational
90 days ago
99.98 % uptime
Today
Tyler Munis - Financial/HRMS System ? Operational
90 days ago
99.98 % uptime
Today
Help Center - Helpdesk System Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
Cashiering System - BridgePay ? Operational
90 days ago
98.78 % uptime
Today
File & Data Server Operational
90 days ago
100.0 % uptime
Today
Fileshare (Accellion Kiteworks) ? Operational
90 days ago
100.0 % uptime
Today
SharePoint Online (Progress Intranet) Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Global Protect (remote access) Operational
90 days ago
100.0 % uptime
Today
OpenText - XMEDIUS Fax Services Operational
90 days ago
100.0 % uptime
Today
SeamlessDocs E-Form System ? Operational
90 days ago
100.0 % uptime
Today
Veoci ? Operational
90 days ago
100.0 % uptime
Today
Telestaff ? Operational
90 days ago
100.0 % uptime
Today
Splashtop Remote Desktop Operational
90 days ago
100.0 % uptime
Today
DigEplan ? Operational
90 days ago
100.0 % uptime
Today
Utility Billing IVR ? Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud ? Operational
90 days ago
100.0 % uptime
Today
DocuSign ? Operational
90 days ago
100.0 % uptime
Today
Dog License System ? Operational
90 days ago
100.0 % uptime
Today
IT Servers Operational
90 days ago
100.0 % uptime
Today
Grammarly ? Operational
90 days ago
99.94 % uptime
Today
Grammarly Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
www.cityofpleasantonca.gov - Uptime
Fetching
Library Systems - Uptime
Fetching
Utility Billing Payment Portal - Uptime
Fetching
Pleasanton Recreation (CivcRec)
Fetching
firehousearts.org
Fetching
Pleasanton Online Permit System - Uptime
Fetching
inpleasanton.com
Fetching
Tyler Munis - Selfservice Portal
Fetching
Laserfiche - Public Records Search - Uptime
Fetching
Internet Connectivity
Fetching
Past Incidents
Mar 15, 2025

No incidents reported today.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025
City Website Outage
Resolved - This incident has been resolved.
Mar 10, 08:16 PDT
Investigating - We are experiencing an outage that is affecting the City of Pleasanton’s website and several online services hosted on it. Our IT team is actively investigating the issue and working to restore access as quickly as possible.

We apologize for the inconvenience and appreciate your patience. As more information becomes available, we will provide updates here.
Mar 9, 20:53 PDT
Mar 9, 2025
Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
Planned Network Maintenance - ISP
Completed - The scheduled maintenance has been completed.
Mar 5, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 02:00 PST
Scheduled - Scheduled Maintenance Window:

Start Time: March 5, 2025, at 2:00 AM PT (10:00 UTC)

End Time: March 5, 2025, at 6:00 AM PT (14:00 UTC)

Expected Downtime: Up to 4 hours

Impact: One of our two redundant Internet service providers will be performing network maintenance that may impact connectivity at 123 Main Street, Pleasanton, CA 94566. Users may experience brief service interruptions, intermittent latency, and packet loss during this maintenance window.

Purpose: This maintenance is to apply and activate software module upgrades on core network equipment to ensure continued reliability and performance.

Action Required: No action is required on your part. However, if you experience connectivity issues beyond the maintenance window, please contact IT support.

For additional details, please reach out to IT support.

We appreciate your patience and understanding as we work to maintain service reliability.
Mar 3, 14:16 PST
Mar 4, 2025
Pleasdata - U, X and Y Drives
Resolved - This incident has been resolved.
Mar 4, 10:04 PST
Investigating - We are investigating the Server PleasData, which includes U, X, and Y Share Drives.
Mar 4, 10:02 PST
Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

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