Monitoring - We have implemented a fix for the issue affecting Tyler Munis, including ESS, UB, and Tyler Cashiering. Services are currently available, and we are actively monitoring the systems to ensure stability.
We will provide additional updates if needed. Thank you for your patience.
May 07, 2026 - 09:55 PDT
We will provide additional updates if needed. Thank you for your patience.
May 07, 2026 - 09:55 PDT
Investigating - We are currently experiencing issues with Tyler Munis affecting ESS, Munis Modules, and Tyler Cashiering. A case has been opened with Tyler Support, and we are actively working with them to resolve the issue.
We will provide updates as more information becomes available. Thank you for your patience.
May 07, 2026 - 09:01 PDT
We will provide updates as more information becomes available. Thank you for your patience.
May 07, 2026 - 09:01 PDT
www.cityofpleasantonca.gov
Operational
Pleasanton Library Systems
Operational
Pleasanton Library Web Page
Operational
Utility Billing Payment Portal
Operational
Pleasanton Recreation (CivicRec)
Operational
Public Meetings - Agenda and LiveStream (CivicClerk)
Operational
Laserfiche - Public Records Search
Operational
Internet Service
Operational
GovQA Public Records Request
Operational
City Council Video and Audio Streaming
Operational
www.inpleasanton.com
Operational
www.firehousearts.org
Operational
www.pleasantonpermits.com
Operational
Land Management / Permitting System
Operational
Voice Permit System
Operational
Pleasanton Police: Crime & Activity Map (RIMS)
Operational
E-Mail Communications
Operational
Telephone and VoiceMail
Operational
Online Business License Renewal
Operational
GIS City Viewer
Operational
Local and Wide Area Network
Operational
CityShare - SharePoint System
Operational
FileTrail
Operational
Tyler Munis - Selfservice Portal
Operational
Tyler Munis - Financial/HRMS System
Operational
Help Center - Helpdesk System
Operational
Microsoft Teams
Operational
Cashiering System - BridgePay
Operational
File & Data Server
Operational
SharePoint Online (Progress Intranet)
Operational
Zoom Telephone Services
Operational
Zoom Zoom Meetings
Operational
Zoom Zoom Video Webinars
Operational
Global Protect (remote access)
Operational
OpenText - XMEDIUS Fax Services
Operational
E-FORMS Platform (Jotform)
Operational
Veoci
Operational
Telestaff
Operational
Splashtop Remote Desktop
Operational
DigEplan
Operational
Utility Billing IVR
Operational
Adobe Creative Cloud
Operational
DocuSign
Operational
Dog License System
Operational
IT Servers
Operational
Grammarly
Operational
Microsoft 365
Operational
Monday.com
Operational
Internal Software & Applications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.