Investigating - We are currently investigating an issue affecting Grammarly services.
Feb 02, 2026 - 19:00 PST
www.cityofpleasantonca.gov Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Systems Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Web Page Operational
90 days ago
100.0 % uptime
Today
Utility Billing Payment Portal Operational
90 days ago
100.0 % uptime
Today
Pleasanton Recreation (CivicRec) Operational
90 days ago
100.0 % uptime
Today
Public Meetings - Agenda and LiveStream (CivicClerk) Operational
90 days ago
100.0 % uptime
Today
Laserfiche - Public Records Search Operational
90 days ago
100.0 % uptime
Today
Internet Service Operational
90 days ago
99.98 % uptime
Today
GovQA Public Records Request Operational
90 days ago
100.0 % uptime
Today
City Council Video and Audio Streaming Operational
90 days ago
100.0 % uptime
Today
www.inpleasanton.com Operational
90 days ago
100.0 % uptime
Today
www.firehousearts.org Operational
90 days ago
100.0 % uptime
Today
www.pleasantonpermits.com Operational
90 days ago
100.0 % uptime
Today
Land Management / Permitting System Operational
90 days ago
100.0 % uptime
Today
Voice Permit System Operational
90 days ago
100.0 % uptime
Today
Pleasanton Police: Crime & Activity Map (RIMS) Operational
90 days ago
100.0 % uptime
Today
E-Mail Communications Operational
90 days ago
100.0 % uptime
Today
Telephone and VoiceMail Operational
90 days ago
99.98 % uptime
Today
Online Business License Renewal Operational
90 days ago
99.99 % uptime
Today
GIS City Viewer Operational
90 days ago
100.0 % uptime
Today
Local and Wide Area Network Operational
90 days ago
99.98 % uptime
Today
CityShare - SharePoint System Operational
90 days ago
100.0 % uptime
Today
FileTrail Operational
90 days ago
100.0 % uptime
Today
Tyler Munis - Selfservice Portal Operational
90 days ago
99.93 % uptime
Today
Tyler Munis - Financial/HRMS System Operational
90 days ago
99.93 % uptime
Today
Help Center - Helpdesk System Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Cashiering System - BridgePay Operational
90 days ago
100.0 % uptime
Today
File & Data Server Operational
90 days ago
100.0 % uptime
Today
SharePoint Online (Progress Intranet) Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Global Protect (remote access) Operational
90 days ago
100.0 % uptime
Today
OpenText - XMEDIUS Fax Services Operational
90 days ago
100.0 % uptime
Today
E-FORMS Platform (Jotform) Operational
90 days ago
100.0 % uptime
Today
Veoci Operational
90 days ago
100.0 % uptime
Today
Telestaff Operational
90 days ago
100.0 % uptime
Today
Splashtop Remote Desktop Operational
90 days ago
100.0 % uptime
Today
DigEplan Operational
90 days ago
100.0 % uptime
Today
Utility Billing IVR Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud Operational
90 days ago
100.0 % uptime
Today
DocuSign Operational
90 days ago
100.0 % uptime
Today
Dog License System Operational
90 days ago
100.0 % uptime
Today
IT Servers Operational
90 days ago
99.98 % uptime
Today
Grammarly Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Monday.com Operational
90 days ago
89.78 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

Unresolved incident: Grammarly Outage Detected.

Feb 1, 2026
Resolved - Some Grammarly users may be unable to log in
Resolved - This incident has been resolved.

Feb 1, 12:37 PST
Investigating - We are currently investigating an issue affecting Grammarly services.
Jan 30, 12:26 PST
Jan 31, 2026
Completed - The scheduled maintenance has been completed.
Jan 31, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 22:00 PST
Scheduled - IT will be migrating the Fire-shared server at LPFD to new hardware starting at 10pm PST on 01/30/26. . The server will experience about 10-15 minutes of downtime with the entire migration taking about 2 hours to complete. We ask that LPFD users save any active documents accessed on fire-shared by 9pm PST on Friday 01/30/26 to avoid an data loss on active documents. If you have any questions or concerns, please contact the Pleasanton IT department at itrequest@cityofpleasantonca.gov or 925-931-5083.
Jan 29, 16:17 PST
Jan 30, 2026
Jan 29, 2026
Resolved - This incident has been resolved.
Jan 29, 18:23 PST
Investigating - We are currently investigating an issue affecting Grammarly services.
Jan 22, 14:03 PST
Resolved - The issue affecting PSI software has been resolved by IT. Users should now be able to access the system normally.
Jan 29, 16:11 PST
Investigating - Our IT team is currently investigating an issue affecting PSI software, both internal access as well as Online renewal access. We will share updates as they become available.
Jan 29, 16:05 PST
Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 22:00 PST
Scheduled - IT will be migrating the following LPFD servers to new hardware starting at 10pm PST on 01/28/26. Fire-RMS and fire-fpb-2023. Each server will experience about 10-15 minutes of downtime with the entire migration taking about 90 minutes to complete. If you have any questions or concerns, please contact the Pleasanton IT department at itrequest@cityofpleasantonca.gov or 925-931-5083.
Jan 28, 10:58 PST
Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 22:00 PST
Scheduled - IT will be migrating the following LPFD servers to new hardware starting at 10pm PST on 01/27/26. Fire-rescuenet, fire-sql01, fire-ts-sandbox. Each server will experience about 10-15 minutes of downtime with the entire migration taking about 90 minutes to complete. If you have any questions or concerns, please contact the Pleasanton IT department at itrequest@cityofpleasantonca.gov or 925-931-5083.
Jan 26, 16:16 PST
Jan 26, 2026
Completed - The scheduled maintenance has been completed.
Jan 26, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 22:00 PST
Scheduled - IT will be migrating the following LPFD servers to new hardware starting at 10pm PST on 01/26/26. Fire-app, Fire-fpb, Fire-intra, Fire-mapping, Fire-print-server. Each server will experience about 10-15 minutes of downtime with the entire migration taking about 90 minutes to complete. If you have any questions or concerns, please contact the Pleasanton IT department at itrequest@cityofpleasantonca.gov or 925-931-5083.
Jan 26, 15:23 PST
Jan 25, 2026

No incidents reported.

Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 PST
Scheduled - Tyler Munis will undergo scheduled maintenance from 6:00 AM to 7:00 AM on Saturday, 1/24/2026. The following services may experience a 10-to-20-minute interruption during this maintenance window: Self-Service (ESS), Tyler Munis, and some cashiering systems.
Jan 23, 11:21 PST
Jan 23, 2026

No incidents reported.

Jan 22, 2026
Jan 21, 2026
Resolved - The issues have been resolved. Thank you for your patience.
Jan 21, 14:33 PST
Investigating - We are currently receiving multiple reports of issues affecting Tyler Munis, including applications and Employee Self-Service (ESS). Our team is actively investigating the matter and working to identify the root cause. We will provide updates as more information becomes available.

Thank you for your patience.

Jan 21, 09:57 PST
Resolved - Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/
Incident resolved

Jan 21, 12:19 PST
Investigating - We are currently investigating an issue affecting Grammarly services.
Jan 20, 14:11 PST
Resolved - Supehuman Go and AI Chat experience temporary service interruption
Incident resolved

Jan 21, 12:18 PST
Investigating - We are currently investigating an issue affecting Grammarly services.
Jan 20, 16:55 PST
Jan 20, 2026
Completed - The scheduled maintenance has been completed.
Jan 20, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 22:00 PST
Scheduled - Tyler Munis will undergo scheduled maintenance from 10:00 PM to 11:00 PM on 1/20/2026. The following services will be impacted: Self-Service (ESS), Tyler Munis, and some cashiering systems.
Jan 20, 13:48 PST