All Systems Operational

Uptime over the past 90 days. View historical uptime.
www.cityofpleasantonca.gov Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Systems Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Web Page Operational
90 days ago
100.0 % uptime
Today
Utility Billing Payment Portal Operational
90 days ago
99.93 % uptime
Today
Pleasanton Recreation (CivicRec) Operational
90 days ago
100.0 % uptime
Today
Public Meetings - Agenda and LiveStream (CivicClerk) Operational
90 days ago
100.0 % uptime
Today
Laserfiche - Public Records Search Operational
90 days ago
99.93 % uptime
Today
Internet Service Operational
90 days ago
99.97 % uptime
Today
GovQA Public Records Request Operational
90 days ago
100.0 % uptime
Today
City Council Video and Audio Streaming Operational
90 days ago
100.0 % uptime
Today
www.inpleasanton.com Operational
90 days ago
100.0 % uptime
Today
www.firehousearts.org Operational
90 days ago
100.0 % uptime
Today
www.pleasantonpermits.com Operational
90 days ago
100.0 % uptime
Today
Land Management / Permitting System Operational
90 days ago
100.0 % uptime
Today
Voice Permit System Operational
90 days ago
99.93 % uptime
Today
Pleasanton Police: Crime & Activity Map (RIMS) Operational
90 days ago
100.0 % uptime
Today
E-Mail Communications Operational
90 days ago
100.0 % uptime
Today
Telephone and VoiceMail Operational
90 days ago
100.0 % uptime
Today
Online Business License Renewal Operational
90 days ago
100.0 % uptime
Today
GIS City Viewer Operational
90 days ago
100.0 % uptime
Today
Local and Wide Area Network Operational
90 days ago
99.97 % uptime
Today
CityShare - SharePoint System Operational
90 days ago
100.0 % uptime
Today
FileTrail Operational
90 days ago
100.0 % uptime
Today
Tyler Munis - Selfservice Portal Operational
90 days ago
99.98 % uptime
Today
Tyler Munis - Financial/HRMS System Operational
90 days ago
99.98 % uptime
Today
Help Center - Helpdesk System Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Cashiering System - BridgePay Operational
90 days ago
100.0 % uptime
Today
File & Data Server Operational
90 days ago
100.0 % uptime
Today
SharePoint Online (Progress Intranet) Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Global Protect (remote access) Operational
90 days ago
99.93 % uptime
Today
OpenText - XMEDIUS Fax Services Operational
90 days ago
100.0 % uptime
Today
E-FORMS Platform (Jotform) Operational
90 days ago
100.0 % uptime
Today
Veoci Operational
90 days ago
100.0 % uptime
Today
Telestaff Operational
90 days ago
100.0 % uptime
Today
Splashtop Remote Desktop Operational
90 days ago
100.0 % uptime
Today
DigEplan Operational
90 days ago
100.0 % uptime
Today
Utility Billing IVR Operational
90 days ago
100.0 % uptime
Today
Adobe Creative Cloud Operational
90 days ago
100.0 % uptime
Today
DocuSign Operational
90 days ago
100.0 % uptime
Today
Dog License System Operational
90 days ago
100.0 % uptime
Today
IT Servers Operational
90 days ago
99.97 % uptime
Today
Grammarly Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Monday.com Operational
90 days ago
100.0 % uptime
Today
Internal Software & Applications Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
www.cityofpleasantonca.gov - Uptime
Fetching
Library Systems - Uptime
Fetching
Utility Billing Payment Portal - Uptime
Fetching
Pleasanton Recreation (CivcRec)
Fetching
firehousearts.org
Fetching
Pleasanton Online Permit System - Uptime
Fetching
Tyler Munis - Selfservice Portal
Fetching
Laserfiche - Public Records Search - Uptime
Fetching
Internet Connectivity
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CivicClerk - Public Meetings: Agenda, Livestream
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Jun 12, 2026

No incidents reported today.

Jun 11, 2026
city website slugglish to load
Resolved - Happy to report that the city website performance issue has been fully resolved. The site is now loading normally.

We apologize for any inconvenience this may have caused and appreciate your understanding.
Jun 11, 16:49 PDT
Monitoring - Solutions have been applied to mitigate the website loading issue. We are currently monitoring the issue. Thanks to all for reporting this.
Jun 9, 15:59 PDT
Identified - We have received reports and are experiencing city website's sluggish issue. We have identified the issue and actively working on restoring the service.
Jun 9, 15:38 PDT
Critical Maintenance: Tyler Munis Offline Today at 3:45 PM
Completed - The scheduled maintenance has been completed.
Jun 11, 15:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 15:45 PDT
Scheduled - Tyler Munis and its associated systems will undergo unplanned, out-of-band, critical maintenance that is required today, Thursday, June 11, 2026, at 3:45 PM. The systems are expected to be offline for approximately 10 minutes.

Affected Systems:
• Tyler Munis
• Tyler Hub
• Employee Self-Service (ESS)
• Tyler UB
• Applications that connect to Tyler

Action Needed:
To avoid losing your work, please save and log out of Munis before 3:45 PM today.

For real-time updates, visit: https://status.cityofpleasantonca.gov

We appreciate your understanding as we work to keep our systems running smoothly.
Jun 11, 15:07 PDT
Jun 10, 2026

No incidents reported.

Jun 9, 2026
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

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