All Systems Operational

Uptime over the past 90 days. View historical uptime.
www.cityofpleasantonca.gov Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Systems Operational
90 days ago
100.0 % uptime
Today
Pleasanton Library Web Page Operational
90 days ago
100.0 % uptime
Today
Utility Billing Payment Portal Operational
90 days ago
99.93 % uptime
Today
Pleasanton Recreation (CivicRec) Operational
90 days ago
100.0 % uptime
Today
Public Meetings - Agenda and LiveStream (CivicClerk) Operational
90 days ago
100.0 % uptime
Today
Laserfiche - Public Records Search Operational
90 days ago
99.93 % uptime
Today
Internet Service Operational
90 days ago
99.97 % uptime
Today
GovQA Public Records Request Operational
90 days ago
100.0 % uptime
Today
City Council Video and Audio Streaming Operational
90 days ago
100.0 % uptime
Today
www.inpleasanton.com Operational
90 days ago
100.0 % uptime
Today
www.firehousearts.org Operational
90 days ago
100.0 % uptime
Today
www.pleasantonpermits.com Operational
90 days ago
100.0 % uptime
Today
Land Management / Permitting System Operational
90 days ago
100.0 % uptime
Today
Voice Permit System Operational
90 days ago
99.93 % uptime
Today
Pleasanton Police: Crime & Activity Map (RIMS) Operational
90 days ago
100.0 % uptime
Today
E-Mail Communications Operational
90 days ago
100.0 % uptime
Today
Telephone and VoiceMail Operational
90 days ago
98.13 % uptime
Today
Online Business License Renewal Operational
90 days ago
100.0 % uptime
Today
GIS City Viewer Operational
90 days ago
100.0 % uptime
Today
Local and Wide Area Network Operational
90 days ago
99.97 % uptime
Today
CityShare - SharePoint System Operational
90 days ago
100.0 % uptime
Today
FileTrail Operational
90 days ago
100.0 % uptime
Today
Tyler Munis - Selfservice Portal Operational
90 days ago
99.98 % uptime
Today
Tyler Munis - Financial/HRMS System Operational
90 days ago
99.98 % uptime
Today
Help Center - Helpdesk System Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Cashiering System - BridgePay Operational
90 days ago
88.47 % uptime
Today
File & Data Server Operational
90 days ago
100.0 % uptime
Today
SharePoint Online (Progress Intranet) Operational
90 days ago
100.0 % uptime
Today
Zoom Telephone Services Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Global Protect (remote access) Operational
90 days ago
99.93 % uptime
Today
OpenText - XMEDIUS Fax Services Operational
90 days ago
100.0 % uptime
Today
E-FORMS Platform (Jotform) Operational
90 days ago
100.0 % uptime
Today
Veoci Operational
90 days ago
100.0 % uptime
Today
Telestaff Operational
90 days ago
100.0 % uptime
Today
Splashtop Remote Desktop Operational
90 days ago
100.0 % uptime
Today
DigEplan Operational
90 days ago
100.0 % uptime
Today
Utility Billing IVR Operational
90 days ago
88.47 % uptime
Today
Adobe Creative Cloud Operational
90 days ago
100.0 % uptime
Today
DocuSign Operational
90 days ago
100.0 % uptime
Today
Dog License System Operational
90 days ago
100.0 % uptime
Today
IT Servers Operational
90 days ago
99.97 % uptime
Today
Grammarly Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Monday.com Operational
90 days ago
100.0 % uptime
Today
Internal Software & Applications Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
www.cityofpleasantonca.gov - Uptime
Fetching
Library Systems - Uptime
Fetching
Utility Billing Payment Portal - Uptime
Fetching
Pleasanton Recreation (CivcRec)
Fetching
firehousearts.org
Fetching
Pleasanton Online Permit System - Uptime
Fetching
Tyler Munis - Selfservice Portal
Fetching
Laserfiche - Public Records Search - Uptime
Fetching
Internet Connectivity
Fetching
CivicClerk - Public Meetings: Agenda, Livestream
Fetching
May 20, 2026

No incidents reported today.

May 19, 2026

No incidents reported.

May 18, 2026
Tyler Munis
Resolved - This incident has been resolved, Munis has been stable.
May 18, 08:29 PDT
Monitoring - We have implemented a fix for the issue affecting Tyler Munis, including ESS, UB, and Tyler Cashiering. Services are currently available, and we are actively monitoring the systems to ensure stability.

We will provide additional updates if needed. Thank you for your patience.
May 7, 09:55 PDT
Investigating - We are currently experiencing issues with Tyler Munis affecting ESS, Munis Modules, and Tyler Cashiering. A case has been opened with Tyler Support, and we are actively working with them to resolve the issue.

We will provide updates as more information becomes available. Thank you for your patience.
May 7, 09:01 PDT
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Grammarly Outage Detected
Resolved - Some Grammarly and Superhuman users may be unable to log in
Incident resolved

This incident has been resolved.
Time posted
May 15, 09:45 PDT
May 15, 12:48 PDT
Investigating - We are currently investigating an issue affecting Grammarly services.
May 15, 09:43 PDT
May 14, 2026

No incidents reported.

May 13, 2026
BiblioCommons Emergency Switch Maintenance – Pleasanton Library Systems
Completed - The scheduled maintenance has been completed.
May 13, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:30 PDT
Scheduled - BiblioCommons will be conducting emergency switch maintenance on Wednesday, May 12, 2026, from 9:30 PM–1:30 AM PDT

Products Impacted: BiblioCore, BiblioWeb, BiblioEvents, and BiblioApps — which support the Pleasanton Library catalog, website, events, and mobile app services.

Expected Impact: Brief periods of downtime are possible for all library digital services during the maintenance window.

The City of Pleasanton is sharing this notice on behalf of BiblioCommons. We apologize for the short notice and thank you for your patience while these necessary improvements are made.
May 12, 15:06 PDT
May 12, 2026
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Grammarly Outage Detected
Resolved - PDF reports may not be available in the Grammarly Editor

This incident has been resolved.

Time posted
May 7, 01:29 PDT
May 7, 12:54 PDT
Investigating - We are currently investigating an issue affecting Grammarly services.
May 7, 00:33 PDT
May 6, 2026
ENS Comcast circuit maintenance LPFD Station 6, 7, and 8 on May 6th, 2026 @ 10pm PST
Completed - The scheduled maintenance has been completed.
May 6, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:00 PDT
Scheduled - Comcast will be performing maintenance on the ENS connections located at Livermore Fire Station 6, 7, and 8 for 1 hour starting at 10pm PST on 5/6/2023. This may effect network connectivity for these Stations to network resources and the internet during this maintenance window.
Apr 24, 11:04 PDT
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