VPN Service Interruption

Incident Report for City of Pleasanton Systems

Identified

We are currently experiencing an unexpected interruption with our GlobalProtect VPN service. Access has been temporarily disabled while we work on restoring stable connectivity.

Our team is actively investigating the issue and implementing solutions to ensure a secure and reliable service. We will provide updates as soon as more information becomes available.

Thank you for your patience and understanding.

Posted Sep 15, 2025 - 23:45 PDT

This incident affects: Global Protect (remote access).