Utility Billing - IVR

Scheduled Maintenance Report for City of Pleasanton Systems

Completed

The scheduled maintenance has been completed.
Posted Oct 31, 2025 - 03:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 30, 2025 - 21:00 PDT

Scheduled

We will be performing scheduled maintenance on our hosted solutions environment. During the maintenance window, phone and internet services, as well as access to the Relay Portal and Command Center, will be interrupted intermittently while updates to our environment are applied.

Phases:

Phase 1
Time: 9:00 PM – 12:00 AM (ET)
Impact: Hosted Solutions Maintenance

Phase 2
Time: 12:01 AM – 3:00 AM (ET)
Impact: Relay Portal Maintenance
Posted Oct 28, 2025 - 15:27 PDT
This scheduled maintenance affected: Utility Billing IVR.