Grammarly Access Issues

Incident Report for City of Pleasanton Systems

Resolved

This incident has been resolved.
Posted Oct 07, 2024 - 14:33 PDT

Monitoring

UPDATE FROM GRAMMARLY:

Incident status: Monitoring

A fix has been implemented and we are monitoring the results.

Time posted

Oct 7, 13:44 PDT
Posted Oct 07, 2024 - 14:10 PDT

Identified

From Grammarly Status Page:

Identified
The issue has been identified and a fix is being implemented.
Oct 07, 2024 - 12:18 PDT

Investigating
We’re experiencing some service interruptions at the moment. Some users may have trouble logging in or creating accounts. Other users may not be able to see suggestions or corrections from Grammarly. You may also see various error messages when trying to use Grammarly ("Text checking is temporarily unavailable," "Can't connect to Grammary"). We’re investigating the problem and will provide an update as soon as possible.
Oct 07, 2024 - 11:58 PDT
Posted Oct 07, 2024 - 12:44 PDT

Investigating

We are currently experiencing issues accessing Grammarly services, even though Grammarly has not reported an official outage. Additionally, reports on Downdetector are indicating outages across multiple regions. Our team is actively investigating the cause of the issue, and we will provide updates as soon as more information becomes available.

We apologize for the inconvenience and appreciate your patience.
Posted Oct 07, 2024 - 11:39 PDT
This incident affected: Grammarly.