Monday, July 14, 2025, 4:40PM ET—Full service and functionality to all products have been restored. Thank you for your ongoing patience, and we apologize for the inconvenience this issue has caused.
Posted Jul 14, 2025 - 16:17 PDT
Update
An update from BiblioCommons:
Monday, July 14, 2025, 4:40PM ET - Full service and functionality to all products has been restored. Thank you for your ongoing patience and apologies for the inconvenience this issue has caused. An RFO will be posted.
Posted Jul 14, 2025 - 13:32 PDT
Monitoring
An update from BiblioCommons:
Monday, July 14, 2025, 3:20PM ET - Functionality has been restored for BiblioWeb. We are still working on resolving remaining issues with BiblioCore, BiblioApps and BiblioEvents. We appreciate your ongoing patience.
Posted Jul 14, 2025 - 12:28 PDT
Investigating
BiblioCommons reported service interruptions starting at 9:40 AM today. They are investigating the cause and have confirmed that critical library functions are impacted during this time.
Impact on Patrons - Login difficulties or slow loading times on catalog searches and account pages. - Limited or no access to event listings, library app features, or website content hosted by BiblioCommons.
Next Steps - We are monitoring BiblioCommons’ progress as they work on restoring service. - Our team will post updates here as soon as more information becomes available.
Thank You. We apologize for the inconvenience and appreciate your patience as we coordinate with BiblioCommons to resolve the issue as quickly as possible.
Posted Jul 14, 2025 - 11:57 PDT
This incident affected: Pleasanton Library Systems.