City Website Outage

Incident Report for City of Pleasanton Systems

Resolved

This incident has been resolved.

Posted Mar 10, 2025 - 08:16 PDT

Investigating

We are experiencing an outage that is affecting the City of Pleasanton’s website and several online services hosted on it. Our IT team is actively investigating the issue and working to restore access as quickly as possible.

We apologize for the inconvenience and appreciate your patience. As more information becomes available, we will provide updates here.

Posted Mar 09, 2025 - 20:53 PDT

This incident affected: www.cityofpleasantonca.gov, Pleasanton Library Web Page, Utility Billing Payment Portal, Public Meetings - Agenda and LiveStream (CivicClerk), Laserfiche - Public Records Search, GovQA Public Records Request, www.pleasantonpermits.com, and Land Management / Permitting System.