Web Site Outage
Incident Report for City of Pleasanton Systems
Resolved
This incident has been resolved.
Posted Sep 16, 2024 - 14:21 PDT
Monitoring
web host has been stable. Will continue to monitor
Posted Sep 11, 2024 - 15:33 PDT
Update
The sites are back up, but we will leave the status as "Degraded" (it sounds shameful) for now as we investigate the root cause.
Posted Sep 11, 2024 - 12:06 PDT
Investigating
We are currenty experiencing an outage on our web platform - affecting a number of sites.
Posted Sep 11, 2024 - 11:52 PDT
This incident affected: www.cityofpleasantonca.gov, Pleasanton Library Web Page, Utility Billing Payment Portal, and www.pleasantonpermits.com.