Microsoft has confirmed that the earlier connectivity issues impacting Office.com have been resolved. The problem was caused by a recent configuration change, which has since been rolled back.
Current Status:
- Service availability has recovered, and the outage is considered resolved. - Users still seeing error messages are advised to refresh their browser.
Next Steps:
Microsoft will continue to monitor the situation and provide a preliminary Post-Incident Report within two business days and a final report within five business days.
We will share additional updates if any further issues arise.
Posted Aug 20, 2025 - 12:43 PDT
Update
We are continuing to investigate this issue.
Posted Aug 20, 2025 - 08:46 PDT
Investigating
We are currently experiencing an Office 365 outage impacting some services. Microsoft has confirmed connectivity issues with Office.com affecting many U.S. customers.
Impact: Users may experience difficulty logging in or accessing certain Microsoft 365 services.
Workarounds Available:
Microsoft Teams and locally installed Office applications remain available and functional.
We will continue to monitor Microsoft’s updates and provide further information as it becomes available.