SEW Portal Maintenance 4/23/2024

Scheduled Maintenance Report for City of Pleasanton Systems

Completed

The scheduled maintenance has been completed.

Posted Apr 24, 2024 - 04:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 23, 2024 - 23:00 PDT

Scheduled

Please be advised that the SEW UB (Utility Billing) app and portal will be undergoing scheduled maintenance. Access to the app and portal will be unavailable for approximately 5 hours, with an expected service interruption of 2 hours during this period.

Maintenance Schedule:
Start Time: 4/23/24 11pm
End Time: 4/24/24 4am

During this maintenance window, our team will be implementing crucial updates and security patches to enhance the performance and functionality of the SEW UB platform. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

Thank you for your cooperation.

Posted Apr 23, 2024 - 23:00 PDT

This scheduled maintenance affected: Utility Billing Payment Portal.